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We are thankful that you trust us with your accounts and information, and we want to do everything we can to keep you safe. Here are some of the ways we work to keep you secure.
Online and mobile banking sessions are encrypted with software to protect your accounts. We only support updated browsers that adhere to common encryption standards. Since outdated browsers could pose a security risk, please be sure to keep your browsers up to date.
To reduce the risk of an unauthorized person accessing your information from an unattended device, we will automatically log you out of Online Banking or the mobile app after 10 minutes of inactivity.
Waycross Bank & Trust uses advanced monitoring to keep your accounts and cards safe, so if we notice unusual behavior (such as your debit card being used overseas or a substantially large charge come through), we may restrict access to the account until we can confirm it is authorized. Be sure to keep your phone number and email address updated with the bank to avoid down time.
In addition to the security measures we have in place, here are some recommendations and best practices for you to consider for your accounts, devices and cards at Waycross Bank & Trust.
If your debit card is not working, it is possible that unusual activity caused the card to be flagged with potential fraud. Please call the Customer Care Center at (912) 584-6101 or (866) 508-2693 if it is after 9 p.m. or before 7 a.m.
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